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Product Support Specialist
          

Position Summary

The Ai Squared technical support team is seeking a bright and caring technical person to provide phone and email support to our low-vision customers. In this role, you will also perform product testing and troubleshooting, and interface with the Product Development and Quality Assurance teams to facilitate information exchange.

Requirements

  • In-depth product knowledge to answer questions associated with Ai Squared's products.
  • Strong customer satisfaction skills to assure customer satisfaction in Ai Squared products and services.
  • Strong team skills for intra department and cross-team activity.
  • Strong written and verbal communication skills.
  • Ability to share technical information and finding among with team members and other departments.

Incentives

We seek creative, team-oriented people, who have a desire to work in small groups with top-notch developers and produce high quality work. In return for your hard work we offer outstanding compensation, benefits, and work environment.

If you are the type of person who wants to work on interesting problems and make a contribution to the development of products that really help people, we offer a unique opportunity.

Submit resume to:

resumes@aisquared.com
Fax: 802-362-1670

We are unable to respond to all candidate submissions and we thank you in advance for your consideration. Only candidates we wish to interview directly are contacted.

 

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