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Welcome to Ai Squared’s support section. Here you can find all kinds of helpful information to diagnose problems you’re having, contact us with questions, learn more about our software, and much more.
Our top-notch support team of James, Michael, Lloyd, and Breton headed up by Gary, are here to help you every step of the way. Don’t hesitate to contact us with any questions or problems that come up.
The Ai Squared Technical Support Department offers remote control support of PC’s for users that require support where the Support Representatives can see the screen, control the mouse and work as if physically present to resolve issues that cannot be resolved via phone or email support.
* When instructed by a Support Representative please click on the following link to do a Remote Session.
Check out the video section of our blog where you’ll find various tech support tips on video! Check back often as we’ll be adding a new one every week.
Our first free update for ZoomText Mac is here! We now offer support for French, Spanish, and Portuguese, fixed a bunch of bugs, improved performance across the board, and added a new color enhancement. You can now apply a warming/cooling effect to any of the preset color schemes, letting you fine tune your color preferences.
ZoomText ImageReader has arrived! ImageReader is a software and camera solution that makes printed text accessible to people who are visually impaired, including books, magazines business documents and more. Put the printed item underneath the included HD document camera, snap a picture, and a few seconds later the text appears in large, high-contrast fonts and is read aloud in natural-sounding voices.
In addition to printed text, ImageReader can also capture and read text from image files, the Windows Clipboard or right off of your computer screen; perfect for reading graphical text from electronic documents and webpages.