Category: DCM Error
| Title | Excerpt |
| “An error has occurred in the DCM chain” when launching ZoomText | When launching ZoomText, the following error message may appear: "An error has occured in the DCM chain" |
| Error: “You must uninstall Pivot Pro” when launching ZoomText | ZoomText cannot be run when Pivot Pro screen rotation software is present on the system. Attempting to do so results in one of the following errors: |
| ZoomText display driver not properly installed…please run setup again… | The ZoomText display driver has not been properly installed on the machine, and/or a video driver conflict has removed the ZoomText display driver on the machine. |
| Configuring ZoomText 7.1 for DCM Compatibility (installation issue) | ZoomText 7.1 does not include built-in support for DCM - a Microsoft technology that provides improved compatibility between multiple assistive technology (AT) aids installed in the same computer. DCM is primarily designed to resolve compatibility issues between screen magnifiers and screen readers. Without DCM support, if other AT aids are installed, ZoomText and/or another AT aid may not run properly. Observed problems include corrupted portions of the screen, partial loss of screen reading output, failure of an AT program to run, and system crashes. |
