Category: Display Driver Error
| Title | Excerpt |
| “ZoomText is unable to communicate with its display driver” error on an Acer Aspire 600 touch screen | When launching ZoomText in Acer Aspire 600 notebook computer with Windows 7 operating system, the following error occurs: ZoomText is unable to communicate with its display driver. This problem is due to an incompatibility between ZoomText and Acer TouchMusic which comes with this computer. |
| “An error has occurred in the DCM chain” when launching ZoomText | When launching ZoomText, the following error message may appear: "An error has occured in the DCM chain" |
| Installing ZoomText 8.0 and 8.1 on the same system | ZoomText 8.0x and 8.1x can both be installed on the same system - although you can only run one at a time. However, if ZoomText 8.0 is subsequently removed from the system, you may encounter the following behavior: |
| Running ZoomText Xtra (v7) and JAWS in Windows XP, 2000 or NT 4.0 | ZoomText Xtra (v7) and JAWS can co-exist in Windows XP, 2000 and NT 4.0; as long as ZoomText is installed first. In Windows XP you must be running ZoomText 7.11 or later. In Windows 2000 and NT 4.0 you must be running ZoomText 7.10 or later. |
| ZoomText display driver not properly installed…please run setup again… | The ZoomText display driver has not been properly installed on the machine, and/or a video driver conflict has removed the ZoomText display driver on the machine. |
| Resolving BigShot Video Card Conflicts | BigShot is designed and tested to insure the highest level of video compatibility. However, with the rapid deployment of new video cards and display drivers, new problems may occasionally occur. Video card conflicts can cause problems when starting and exiting BigShot or can cause screen corruption to occur. Video card conflicts can usually be resolved by one or more of the following: |
