Category: Norton

Title	Excerpt
Windows error message “Vptray.exe fails to initialize” and/or “ccApp fails to initialize” after Zoom	After installing ZoomText, the following Windows errors occur when starting ZoomText: "Vptray.exe failed to initialize" and/or "ccApp failed to initialize" These errors may also occur when launching other programs, such as Norton and Symantec antivirus programs.
Installation Hangs for ZoomText 7	ZoomText installation hangs/freezes or does not complete installation successfully.
Firewall warnings when starting ZoomText	When ZoomText is launched, a personal firewall program, such as Norton Personal Firewall or ZoneAlarm, may warn you that ZoomText is trying to access the Internet.
Norton AntiVirus 2005 blocks ZoomText’s update wizard	Each time ZoomText's update wizard runs, Norton AntiVirus 2005 falsely detects ZoomText as a worm and prompts you to Permit or Block the application. ZoomText's update wizard is a harmless utility that downloads and installs available ZoomText updates. The update wizard does not transmit any private information or download and install malicious software.