KB: BSOD in Windows 7
KB#: 888
Last updated: October 02 2009
The information in this article applies to:
- ZoomText versions 9.18.0 - 9.18.3
PROBLEM
Starting Internet Explorer or a Microsoft Office application in Windows 7 results in a crash (BSOD). This problem was caused by ZoomText and has been corrected in version 9.18.4. ZoomText 9.18.4 was released September 2nd, 2009.
SOLUTION
To solve this problem please update to the latest version of ZoomText. The update can be obtained from ZoomText update web page: http://www.aisquared.com/support/more/updates/. Alternatively you can update by initiating and following the instructions from the "Check for Updates" option in the ZoomText 9.1 program folder in the Start Menu.
