KB: ZoomText not tracking mouse pointer in Windows 2000



KB#: 044
Last updated: March 01 2006



The information in this article applies to:

  • ZoomText Xtra (version 7)


PROBLEM

ZoomText Xtra (version 7) is not tracking the mouse pointer in Windows 2000.

CAUSE

The problem can occur when 'pointer shadows' are enabled.

WORK AROUND

Disable pointer shadows as follows:

  1. Select Start > Settings > Control Panel > Mouse.
  2. In the Mouse Properties dialog, select the Pointers tab.
  3. Uncheck 'Enable Pointer Shadows'
  4. Click the OK button.