KB: ZoomText stops smoothing and reading text on certain web pages

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KB#: 072
Last updated: February 27 2006

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The information in this article applies to:

• ZoomText v8

PROBLEM

In Internet Explorer, when a Flash object appears on a web page, ZoomText will stop smoothing and reading text in the current and subsequent web pages. This problem will continue until all instances of Internet Explorer is exited and restarted.

CAUSE

This problem is due to a change in how Internet Explorer displays webpages after a Flash object has been displayed.

WORKAROUND

To workaround this problem, disabled all browser plug-ins in Internet Explorer, as follows:

1. Select Tools > Internet Options > Security (tab).
2. Click on "Custom Level" button to open Security Settings dialog box.
3. Under Run ActiveX controls and plugins, select 'Disable'.
4. Click OK.
5. In the warning message that follows, select 'Yes'.
6. In the main dialog box, select 'Apply', then select 'OK'.
7. Reload the page by clicking the Refresh button or pressing F5.

Note: Disabling browser plug-ins will result in some loss of web page content.