KB: Screen corruption when running ZoomText 8 with TurboTax 2003
KB#: 080
Last updated: March 01 2006
The information in this article applies to:
- ZoomText v8.0x and 8.10
PROBLEM
When running ZoomText 8.0x or 8.1 with TurboTax 2003, the following screen corruption problems may occur:
- When typing in an edit box, text does not appear in the box until you move to the next control.
- Unmagnified elements of the TurboTax window appear over the magnified image.
Note: These problems are only known to occur on systems containing the Intel 82852 on-board video controller.
SOLUTION
If you running ZoomText 8.1, this problem is resolved by installing the 8.10.1 update. If you are connected to the Internet, you can obtain the update by selecting Start > Programs > ZoomText 8.1 > Check for Updates. Note: The update is also available for manual download on the Ai Squared Updates web page.
If you running ZoomText 8.0x, this problem is resolved by running the latest version of the ZoomText Driver Install Utility.
- If you are currently running ZoomText 8.04 or 8.1, skip to step 2. If you running a version of ZoomText from 8.00 to 8.03, download and install the 8.04 update from the Ai Squared product updates web page - http://www.aisquared.com/support/more/updates. Once the update installation is complete, restart your system, then proceed to step 2.
- Download the ZoomText Driver Install Utility - http://www.zoomtext.com/Software/TechSupport/Ai2DrvInst/Latest81Release/Zt8DrvInstUtil.exe. Once the download is complete, double-click on the downloaded file: Zt8DrcInstUtil.exe.
- When the ZoomText 8 XP and 2K Driver Setup box appears, click the Install button.
- When the second ZoomText 8 XP and 2K Driver Setup box appears, click the OK button. Note this box says 'Success' in the corner.
- When asked if you'd like to reboot your computer, click the Yes button.
- After rebooting your system, you can use ZoomText and TurboTax without graphics corruption.
