KB: Display corruption in Windows XP (with Intel and ViaS3 video adapters)



KB#: 102
Last updated: March 01 2006



The information in this article applies to:

  • ZoomText v8.xx


PROBLEM

On systems running Windows XP and containing an Intel 828xx or ViaS3 video adapter, screen corruption may occur when running ZoomText. The screen corruption consists of missing text and/or corrupted graphics.

Solution for users of ZoomText 8.1x

For users of ZoomText 8.1x, this problem is resolved by installing the latest ZoomText 8.1 update (v8.13).

The latest ZoomText 8.1 update can be obtained (free of charge) using ZoomText's Automatic Updating feature - enabled in the Program Preferences dialog. You can also download the update from Ai Squared's 'Updates' web page: http://www.aisquared.com/support/more/updates.

Solution for users of ZoomText 8.0x

For users of ZoomText 8.0x, this problem is resolved by upgrading to ZoomText 8.1. The 8.1 upgrade can be purchased from Ai Squared or your local ZoomText dealer.