KB: ZoomText hotkeys stop working in Internet Explorer



KB#: 114
Last updated: March 01 2006



The information in this article applies to:

  • ZoomText 9.0
  • ZoomText 8.1 and 8.0


PROBLEM

When using ZoomText in Microsoft Internet Explorer, ZoomText's hotkeys may fail to work if the following applications or utilities are installed:

  • Spyware Doctor
  • AOL Toolbar
  • Yahoo! Toolbar
  • Lycos Search Engine/Toolbar

SOLUTION

To restore use of ZoomText's hotkeys, close Internet Explorer and uninstall any of the applications and utilities listed above.