KB: Using ZoomText 9.0 with Libera’s System 7 Case Management Software (web based)
KB#: 174
Last updated: April 25 2007
The information in this article applies to:
- ZoomText 9.04 and earlier
PROBLEM
When running ZoomText 9.04 or earlier with Libera's System 7 case management software (web based), ZoomText would fail to track and speak many items in the case management screens.
TEMPORARY SOLUTION
This problem can be resolved by installing a special 9.04.1 build of ZoomText (available only from Libera) and by un-registering ZoomText's Internet Explorer AHOI module.
To obtain the 9.04.1 build of ZoomText
Monica Mercer
Tel: 716 665 2800 x113
Email: mlmercer@libera.com
Web: www.libera.com
To un-register ZoomText’s IE AHOI module
- Start ZoomText.
- Choose Help > Tech Support > Support (tab).
- In the blank box under under Fix-It Commands, type: AHOI
- Click the Fix It button.
The ZoomText AHOI Setup box opens.
- In the Installed AHOI list, select ‘Internet Explorer’.
- Click Remove module.
- Click Exit.
Note: There is no need to restart either ZoomText or Internet Explorer.
PERMANENT SOLUTION
A permanent solution will be included in a future release of ZoomText.
