KB: Recommended Adobe Reader settings when using ZoomText



KB#: 800
Last updated: December 21 2010



The information in this article applies to:


The ability for ZoomText to read PDF documents using AppReader, DocReader, or the Speak-It tool is dependent on several items.

  • ZoomText version (always have the latest)
  • What application the PDF opens in (web browser or Adobe)
  • Settings within Adobe
  • How the PDF document was created
ZoomText Version
  • Must have ZoomText 9.18.5 or greater to read Secure PDF documents
Adobe Version required
  • Adobe Reader 9.0 or later
  • Adobe Acrobat Professional 9.0 or later


Recommended Adobe Settings

  1. Open Adobe.
  2. Select "Edit", "Preferences".
  3. In the "Documents" category, uncheck "Show each document in its own window" (Adobe 8 only, not Adobe 7 or Adobe 9).
  4. In the "3D & Multimedia" category, under the "Preferred Renderer", select "Software" instead of "DirectX". Also, uncheck "Enable hardware rendering for legacy video cards...".
  5. In the "Accessibility" category, select "Always use Zoom Setting" 100%.
  6. In the "Internet" category, uncheck "Display PDF in browser".
  7. In the "Reading" category, uncheck "Confirm before tagging documents".
  8. "For Adobe Reader 10" in the "General" category, uncheck "Enable Protected Mode at startup".
  9. Click OK.
  10. Restart Adobe and ZoomText.

Still will not read? Document creation dependency issues:

  1. Open the PDF document in Adobe Reader.
  2. In Adobe menu, Select "Document", "Accessibility Quick Check".
  3. If the message says "This document appears to contain no text. It may be a scanned image.", ZoomText will not read it.
  4. Click on "Document", "Security", then "Show Security Properties". In order for ZoomText to read the PDF, "Content Copying for Accessibility..." must be Allowed.