KB: ZoomText with Kurzweil:  Expired license and/or license verification error

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KB#: 590
Last updated: October 31 2011

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The information in this article applies to:

• ZoomText 9.0x - 9.1x
• Kurzweil 1000 or 3000
• NeoSpeech synthesizers

PROBLEM

If ZoomText and Kurzweil (1000 or 3000) are installed on the same computer, ZoomText speech may say "Your license has expired" or "You do not have a valid license verification file. This version is strictly for demonstration purposes only."

This problem is due to ZoomText and Kurzweil installing different versions of NeoSpeech synthesizers.

SOLUTION

There are a couple of ways to resolve this issue.

First method:

1. Uninstall ZoomText.
2. Reinstall ZoomText, and select the Custom installation.
3. In the section for installing the speech synthesizers, uncheck the checkbox to install the NeoSpeech synthesizers and click the Next button. (This way ZoomText should be able to use the NeoSpeech synthesizers from Kurzweil.)
4. Follow the rest of the onscreen instructions and reboot the PC when prompted.
5. Start ZoomText.

Second method (it is best to do this method with ZoomText off if possible):

1. Insert your ZoomText CD or ZoomText USB and forgo the auto play or cancel out of the ZoomText installation process.
2. Go into My Computer in XP or Computer in Vista and Windows 7.
3. Find the drive that has the ZoomText CD or ZoomText USB in it.
4. Right click on the drive and left click on Open in the pop up menu list.
5. Double click on the ZtSetup or Setup folder.
6. Double click on the Support folder.
7. Double click on the Kate64M folder.
8. Double click on Setup.exe (the type would be Application).
9. Follow the installation wizard. It may prompt you to uninstall NeoSpeech Synthesizer Kate. Continue the uninstall process by taking the default settings.
10. Once complete, browse back by pressing on the Back button in the upper left hand corner of the window.
11. You will be back in the Support folder and you will want to Double click on the Paul64M folder.
12. Double click on Setup.exe (the type would be Application).
13. Follow the installation wizard. It should prompt you to uninstall NeoSpeech Synthesizer Paul. Do the uninstall process by taking the default settings.
14. Once complete double click on Setup.exe again (the type would be Application).
15. Follow the installation wizard. It should prompt you to install NeoSpeech Synthesizer Paul. Take the default settings.
16. Once complete, browse back by pressing on the Back button in the upper left hand corner of the window.
17. You will be back in the Support folder and you will want to Double click on the Kate64M folder.
18. Double click on Setup.exe (the type would be Application).
19. Follow the installation wizard. It should prompt you to install NeoSpeech Synthesizer Kate. Take the default settings.
20. Once complete, close the Windows Explorer Window by pressing on the X in the upper right hand corner.
21. Remove the CD or USB.
22. Reboot the computer.
23. Start ZoomText.

If you still are having problems please contact the Ai Squared Support team at (802) 362-3612 option #3.

Thank you,
The Ai Squared Support Team