Urgent notification about ZoomText and Window-Eyes startup failures

January 23, 2017

Ai Squared has learned that the digital certificate in newer versions of ZoomText and Window-Eyes software products has been compromised and will be revoked on or around January 26th. Shortly after this date, users who have not updated these software products will begin to experience startup failures and error messages. Software updates to fix these problems will be released before January 26th. These updates will be available using the Check for Updates wizard where available or by download from the Ai Squared website. To determine if your product is affected and how to acquire the software updates, go to www.aisquared.com/CertificateFix. If you have questions or require assistance resolving this problem, contact the ZoomText support team at support@aisquared.com or (802) 362-3612—select option 2 for Support”, and then 2 again for “ZoomText Support”.